PHISH - Lloyds 140116

Dear Customer,

We would like to announce that the design of our website is going to change in the nearest future. The final changes will be applied on Monday, 18 of January 2016. Until the end of this week you can review the upcoming changes.

While mostly everything will function the same, the look and feel of our website will change.

We understand that this can be an adjustment so we have prepared some frequently asked questions for you to review.

1. Will this redesign affect any of my saved bookmarks?
Yes, all pages other than www.lloydslink.online.lloydsbank.com/Logon/Logon.xhtml will need to be re-bookmarked as the web address will change.

2. Why did the design of the website change?
We felt it was time to refresh the look and feel of LloydsLink online. You’ll see this new look across all marketing collateral.

3. Does the way I sign into my account change?
No, the way you sign into your account will not change. However, we have enhanced our security system to make it more difficult for an unauthorized person to access your account.

4. I’m having issues accessing my account. What is the issue?
You’ll need to add our site to the Compatibility View List:
Click on tools
Scroll & click on compatibility view settings
Type in our address (www.lloydslink.online.lloydsbank.com/Logon/Logon.xhtml)
Click add

Please email all questions or concerns to Zackary Heath, Marketing & Communication Specialist: Zackary.Heath@lloydslink.online.lloydsbank.com